Many businesses rely on these two companies to deliver and distribute their packages daily. As a business owner who places customer interests as a priority, you have options and should compare these national options to smaller, regional delivery service companies.
What is a Regional Delivery Service?
Regional delivery services usually focus on a specific geographic area rather than the entire United States like big-name carriers. Some regional companies serve multiple states, and others focus on making deliveries in certain cities.
Benefits of Choosing a Regional Delivery Service
Big-name carriers are a favorite choice if you want to ship across the country or are looking for a well-known name. However, regional delivery service carriers offer better advantages that make you stand out to customers.
Since regional carriers are smaller, they are more flexible with requests from their customers. If you need early deliveries or late pickups, regional carriers can make these schedule changes where national carriers’ schedules are set in stone. Unlike national companies, regional carriers don’t have to wait for trucks to be full before starting their route. These alone can set you apart from your competition.
Don’t assume that national carriers are less expensive because they ship more. In many cases, a regional delivery service carrier is less costly because they have fewer operating expenses, rely solely on ground transportation rather than air, and don’t charge additional for rural zip codes.
White glove delivery service (unloading an item into the room of the customer’s choice), is not a service offered by national carriers. Regional carriers can provide this valuable service to their customers.
Fewer Damaged Packages
Regional delivery service companies don’t utilize sorting centers which mean fewer individuals handle the packages minimizing potential damage before arrival.
Nobody wants to be a number in a long list of customers or have to wait on hold for 30 minutes to talk to a customer service representative. By choosing a regional carrier, businesses get more personalized service, the ability to speak to a representative quickly, and never have to feel lost or uncared for.
CommEx Courier & Logistics
CommEx Courier & Logistics is a trusted regional delivery service in Kentucky serving the entire Commonwealth of Kentucky. For more information on how we can help your business, contact our office today.
CommEx Courier & Logistics provides same day pickup and delivery courier services in Bardstown, Berea, Cynthiana, Elizabethtown, Frankfort, Georgetown, Lexington, London, Louisville, Morehead, Nicholasville, Richmond, Versailles, Winchester, and all of Kentucky.